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Delivery Information

We ship Australia-wide 

We are committed to 100% Carbon Neutral Delivery and therefore opt for Sendle as our delivery service. Where Sendle is not available (PO.Box or Rural) we send via Australia Post tracked shipping. 

All orders are generally processed within 2-4 business days (with the exception of peak season and sale periods).

Shipping is done each night for the next morning. Tracking notifications are automatically emailed upon shipment, however if you do not receive tracking then please email ataahuachildren@gmail.com

We cannot take responsibility if an item does not arrive to you in time if needed for a gift or for a special event/date due to postal delays.

We are committed to protecting our environment and therefore use recyclable boxes and/or reused packaging. Although your order may not always look ‘pretty’ it will always be packaged safely and sustainably. We use Biodegradable tape and recycled paper wherever possible.

If you require your order to be wrapped – or any boxes to be covered without pictures on them (aka presents) then please send us an email.

 

Pre Orders/ Back Order

Any order containing a Pre-Order or Backorder item will be shipped together once the last item arrives. If you would like your order sent in seperate lots then shipping will need to be paid for multiple times.

 

Local Pickup

I am happy for local pickup to happen, the location is Chain Valley Bay NSW 2259.